billzy uses best practice PCI-DSS security principles in the design and hosting of the site, plus periodic penetration testing to assess protection measures on the platform, all to ensure security.
Payment Card Industry – Data Security Standard – is an information security standard administered by Visa and MasterCard for organisations that handle branded credit cards.
Your money is always in your account and billzy has no special access to it, our users are in complete control. When payments are in transit, they pass through billzy’s trust account which is regulated on your behalf.
billzy makes it easier for all businesses to operate as a merchant taking payments by credit or debit cards, by being the master merchant for the acquiring bank, Westpac. This means that our members can get better rates and services than they could achieve on their own, as well as enjoy the security and scale that billzy brings them.
billzy members will only be able to see the business information that would normally appear on a tax invoice. Further information can be disclosed at personal discretion via emails directly between members.
Once your application, identity and credit history are verified, a billzy member account is created. You will then receive a welcome email with login credentials shortly after submitting an application.
billzy provides an all in one place for invoicing, payments and cashflow management in or out via cards and direct transfer. Our platform also facilitates negotiations of settlement deals between members and provides the arrangement of invoice financing.
Once logged into your member account, go to the person icon on the right-hand side of the screen.
Login to billzy and click the person icon, now click the card symbol on the top left-hand banner.
You can change your password at any time by logging into your account, using the person icon to go into the member profile area and changing the password there.
At the login screen, click ‘Forgot my password’, follow the prompts and the system will provide the means to reset it.
Contact billzy by calling 1300billzy to get a new temporary password sent to your registered email address.
You click on the person icon and you click on the cog icon for settings. Then click on invoice template, click on choose file and browse to your logo. Note: It must be a PNG, GIF or JPG file and no larger than 500KB max.
Login to billzy and click the person icon, and then select the page icon. This will open up the member’s statements page. Users can now view or print and of the statements.
In general, yes. billzy operates 24 hours a day, 7 days a week, 365 days a year, except for occasional scheduled maintenance.
Login to billzy and click to open the invoice you wish to pay. Click on ‘Pay’ and choose the method payment you prefer.
You can view both your sent and received invoices under separate tabs at the top of the screen, each of these categories has a history and outstanding tab. Clicking on either will display a list of invoices in reverse date order. You can open and print any of these invoices, as well as explore other actions available on the page.
The money is returned to the originating account and an error is raised. billzy administrative staff will work to identify and resolve the issue directly with the payer.
Login to billzy and click the ‘Issue Invoice’ button to begin.
The system automatically notifies a billzy member that a payment has been sent, both on the sit and via email. It changes the colour icon as well as reclassifies a payment that is complete on the site to a paid or received list when this occurs.
Bank Transfer, Direct Debit, Credit Card and Debit Card
Direct Debit is a standard banking process where funds are transferred directly from one bank account to another. It requires an authorisation process and specific bank account details to occur.
Direct Debit avoids card scheme fees on the transaction, billzy will absorb the bank charge for this service. The result of this is that members will not have to pay any accompanying fees.
Once a payment is initiated in billzy, funds travel from the payer’s bank account to the billzy trust account. They are reconciled there and are then transferred to the destination account. The overall process usually takes 4 business days.
The banking integration that billzy has with Westpac ensures that funds clear.
You are responsible for the security of your user email and password. You may choose to share that with a spouse or trusted associate, but legal responsibility for their actions on your account’s rests with you.
When creating an invoice or upon opening an unpaid invoice the billzy Deal button will display.
When creating an invoice there are two buttons available at the bottom, and one of these is the option to utilise billzy Cash.
Under card scheme rules (Visa, MasterCard) you can request a reversal of a charge on a card if you do not think it’s genuine. billzy is liable to cover that money. However, as a billzy member, you have agreed in the terms and conditions NOT to make payment with card until you have satisfied yourself that the goods or services you are paying for were successfully delivered. If you make a chargeback, billzy will seek to recover that money from you legally.
If you have any questions or problems we’d love to hear from you, we can be contacted over the phone by dialling 1300billzy, or through email via the address firstname.lastname@example.org